State Farm® Insurance Agent Franco Vitiello

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Denise Hite

December 21, 2024

5 out of 5

"Franco is amazing. I’ve been with him for so many years and he always is there to help."

We responded:

"Thank you Denise for the kind words."

shay villegas

April 17, 2024

5 out of 5

"Awesome place wonderful friendly atmosphere. Franco will make you smile and laugh."

We responded:

"Thank you for the compliment!! I aim to make everyone feel welcome."

Hilda Araujo

September 7, 2022

5 out of 5

"Franco Vitiello is the type of agent that truly takes the time to speak about your concerns and answer any question you might have. His staff is top notch, having been his client for over ten years, I recommend him to anyone."

We responded:

"Thank you for the kind words Hilda. I’m privileged to have you and your family as my clients."

C Moon

August 29, 2022

5 out of 5

"Franco has been taking care of me & my Family; Home, Auto, & Life Insurance - he truly "Is There" just like State Farm says! Franco and all of the staff are knowledgeable, professional, friendly & helpful! No waiting on phone, or they get right back to you when you leave a message. Franco goes out of his way to make sure clients needs are taken care of and goes out of his way, even when out of office! Thank you Franco for always making sure we have the lowest cost available, while meeting all insurance needs!"

We responded:

"Celina, it has truly been my pleasure assisting you and the rest of the family with all of your insurance needs. Thank you!"

Socorro Marin

August 24, 2022

5 out of 5

"I would like to take a moment to recommend State Farms Insurance & Mr Franco Vitiello Great Service. Franco and his assistant are very professional 👏 Top 10"

We responded:

"Thank you!"

Angel Torres

August 22, 2022

5 out of 5

"If I could give Franco 10 stars I would. I’ve been with him for approximately 25 years great service very professional and staff is wonderful highly recommended. For business private and home policy I would recommend"

We responded:

"Thank you so much for the kind words. It’s been a pleasure to service your insurance needs."

Dawn Joule

August 19, 2022

5 out of 5

"Franco is a great agent. Very helpful and knowledgeable with any of my insurance needs."

We responded:

"Thank you Dawn for the kind words."

Nathan Fowler

January 29, 2022

5 out of 5

"Great insurance agent! Very caring, readily available, and always keeps our best interest in mind."

We responded:

"Thank you Nathan, for those kind words. It’s something I strive for with each and every person I meet."

Karen Valdovinos

July 30, 2020

5 out of 5

"Great Staff. Really friendly"

We responded:

"Thank you Karen. They are great!"

jerry denning

February 15, 2018

5 out of 5

"I would just like to say thank you , to Franco Vietello at State Farm insurance for the great experiences we've had with them.. Franco and his team always help us with everything we need , and help us to find the best deals with our insurances for the house, cars , or anything we add to our insurance. We have been with State Farm for a good long period of time , insuring our stuff, and we have always been very happy with our rates and the team at Franco's office .. We would highly recommend Franco Vietello and his office for all of your insurance needs"

We responded:

"Thank you for the great review and recommendation."

Canon Law Services

February 15, 2018

5 out of 5

"Franco and his staff go out of their way to provide excellent service. They are very responsive and quick to meet any request we make. We have several small business policies with Franco's office and would definitely recommend him!"

We responded:

"Thank you very much for the kind review."

jenny mendoza

February 1, 2018

1 out of 5

"Worst service ever , when I came to take out a loan I had agreed from what they had told me once I was almost done paying it off they told me there was a bigger amount remaining, when they had never told me that , when I tried telling the lady she never told me that part she said she didn't make me take the loan , well obviously! But the reason I had agreed was because they told me something totally different then what it was , instead of taking responsibility for what she had said , she tries to act offended!"

We responded:

"Thank you for taking the time to post a review."

Yesenia Baez

July 1, 2024

1 out of 5

"Gracias por no ayudar a cancelar mis pagos automatizados y cancelar mi poliza.Tuve que llamar directamente a un agente de State Farm. Ellos me ayudaron."

We responded:

"Yesenia, I am sorry you had an issue with your automatic payments. Unfortunately, the person you initially spoke with was not able to help you and forwarded your message to another team member. It is a Monday and all of our phones have been tied up all morning. I am sorry you needed a response within the hour and could not wait to be assisted. We have been returning calls all morning and have in fact left a message for you to return our call. We anxiously await your return call."

Catherine Pellegrin

August 10, 2023

5 out of 5

"Franco is the BEST agent I have ever encountered. When the ball was continually dropped by claims, Franco worked hard on my behalf pitching the ball right back to claims. Unfortunately, this should have been an EZ short claim of attempted theft totaling only 2K; but instead, it was protracted for 5 months. As a client, I should have had the courtesy from State Farm Claims to process my claim in a timely fashion; however, State Farm Claims consistently miss-paid State Farm approved Caliber Collision & a towing company, Cross Country Motor Club for work not performed instead of justly reimbursing me or my auto mechanic for the work performed. Thank goodness Franco personally helped process my claim, although this is outside of Franco’s scope of work. State Farm Claims was completely negligent. A BIG THANKS TO FRANCO!"

We responded:

"Thank you Catherine. I try my best to assist in any way possible. You were having some challenges on your claim and I was glad that it settled to our satisfaction and we can now move on from here. I’m always here to help."

RonPaul Gavino

August 24, 2022

5 out of 5

"The best agent out there! Franco and his team really helped me feel informed and comfortable, which was really important as a first time insurance buyer. I've already recommended to all my friends who are also getting ready to get insurance."

We responded:

"Thank you for the referrals RonPaul!"

David Buchanan

August 24, 2022

5 out of 5

"Franco and his staff are great!! Anytime I have question or concern they are there to help!!"

We responded:

"Thank you for the kind words."

Yeira Torres

August 22, 2022

5 out of 5

"They where very helpful and generous. They explained everything correctly and helped me with all the things I had trouble with. And franco got me covered super easily and quickly! Love this insurance"

We responded:

"Thank you Yeira!"

Ozzie O

August 18, 2022

5 out of 5

"Franco and his staff are awesome. They provide excellent customer service."

We responded:

"Thank you for your kind review."

Neel Choksi

June 15, 2021

5 out of 5

"Frank and his staff are incredibly helpful and professional. They always make the details very clear and will help assure you get the best rate possible from State Farm. Response times are also excellent."

We responded:

"Thank you Neel."

Aaron Araujo

February 17, 2018

5 out of 5

"Client for over 5 years. Friendly, courteous, attentive staff that will respond to my questions and concerns in a timely manner. Franco will always make time to talk to me or meet even on non-business days. Will recommend him to anyone."

We responded:

"Thank you for the awesome review!"

Diane Coletta

February 15, 2018

5 out of 5

"Franco Vitiello has been my Agent for Many, Many years and he is very professional and always helpful! Never have a problem, if I have a question he always available. If you want a State Farm Agent definitely pick him!!"

We responded:

"Thank you so much!"

a f

February 15, 2018

5 out of 5

"Franco and his staff are awesome. They always answer my questions and help me when I need them. I appreciate how they go out of their way to make me feel like a family member. Excellent service and great staff. I highly recommend this office."

We responded:

"Thank you for the kind words."

Lindy

February 15, 2018

5 out of 5

"Very knowledgeable staff. They answered all my questions and for the one they didn’t know, they called the company to ask. The agent was so nice and even came out of his office to introduce himself. He even had calendars for his customers! Love this office."

We responded:

"Thank you. Glad you enjoyed the calendars."

deadguy LV

April 17, 2017

1 out of 5

"Worst service I have ever received, they told me false info every question I asked. Switching and never returning, bye Franco."

We responded:

"Thank you for taking the time to post a review."